Thursday, 2 April 2009

The customer is always right - crap!

Can anybody tell me why a person would look on a website where the prices for our gites are clearly shown, book three gites for themselves and two friends, ring up, ask for a reduction, be refused (we have to eat!) and then book the gites anyway, put the owner to the trouble of sending out a letter and three booking forms, not to mention marking the gites as unavailable and turning away bookings for the gites in question, only to then not send the deposit, and not reply to emails.

I'm giving you notice, EMMA BURCH (stupid name!) and "friends" that if you don't either send me money and booking forms or reply to my emails YOUR HOLIDAY IS CANCELLED!

Like she gives a s**t, she's obviously got something else cheaper! I hope she has a crap holiday.

Does anybody have a wax effigy and some pins? I bet she's 35-ish, cocky, smart, new-womani-sh with long blonde triple colour highlighted hair and two kids under 6 who spend more time with the childminder than their mother and their father doesn't know what they have for breakfast. She's probably patting herself on the back right now, feeling like she's taught us a lesson for being 'too expensive' (I know this is not my usual happy go lucky post, but I feel better now!)

1 comment:

Lesley said...

Go girl!!! You get it off your chest. I'll put a hex on her - I bet she's one of those who has pearls tattooed round her neck.